All Warranty Issues Must be Handled with the Manufacturer Directly. Pachislo
machines
come standard with a Limited Lifetime WARRANTY! This warranty is against
manufacturer
defects and workmanship only. The warranty also covers any piece of the
machine that is mechanical or electrical. The warranty does not cover bulbs
or fuses. Some normal wear might be evident on certain machines due to
previous use.
This warranty is non-transferable and applies to the
original purchase only.
All machines are tested prior to leaving the warehouse. If
the shipment (package) is damaged upon arrival, PLEASE DO NOT ACCEPT. It is
very important for you to inspect the item carefully before you sign the
delivery papers. Most trucking companies will not honor any insurance claim
after you have signed their delivery papers.
UPS Ground drivers may leave
package at the destination unattended without a signature from the
recipient. UPS Ground and Skill Stop Slots will
not take responsibility for packages stolen after delivery with or
without signature. If possible, track package and make sure to
accept your package in person for a secure delivery.
The above warranty does not apply:
- To damages or problems which result from delivery shipping or improper
handling.
- To damages or problems which result from misuse,
abuse, accident, neglect, vandalism, act of god, modification, alteration,
incorrect electrical current or voltage.
Therefore, these costs are paid by the customer.
Warranty Repair Procedure
Please call the warranty center at 1-800-218-0104
for warranty and return information. Please describe the
problem you are having and a replacement part and repair
instruction (with picture or video file) will be sent to
you. If your machine cannot be repaired, it will be
replaced.